Effective Date: January 2026

1. Introduction

Williams Counseling & Consulting, LLC, doing business as (d/b/a) Healing with Shaina ("Healing with Shaina," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit shainawilliams.com (the "Site") or interact with our Educational Offerings.

For purposes of this Privacy Policy, "Educational Offerings" refers to all educational programs, courses, practices, videos, audio recordings, guided exercises, downloadable materials, workbooks, emails, digital content, and other educational resources made available by Healing with Shaina, including Sit With It™ and its associated offerings.

Please also review our Terms & Conditions and Disclaimer, which govern your use of the Site and Educational Offerings.

2. Information We Collect

Depending on how you interact with the Site or our Educational Offerings, we may collect information including:

Information You Provide

You may voluntarily provide information such as:

Name

Email address

Billing address

Payment information (processed by third-party payment providers)

Account registration information

Communications you send to us

Information Collected Automatically

When you visit the Site, certain technical information may be collected automatically, including:

IP address

Browser type

Device type

Operating system

General usage information

Cookies and similar technologies

This information helps us operate, maintain, and improve the Site.

3. How We Use Your Information

We may use the information we collect to:

Provide access to Educational Offerings.

Process purchases.

Create and maintain your account.

Deliver transactional communications regarding your purchases or account.

Respond to questions or customer support requests.

Improve the Site and Educational Offerings.

Protect the security and integrity of our business.

Comply with applicable legal obligations.

We do not sell your personal information.

4. Payment Information

Payments are securely processed through trusted third-party payment processors, including Stripe and PayPal.

Healing with Shaina does not receive or store your complete credit card or payment information.

Your payment information is subject to the privacy policies and terms of the applicable payment processor.

5. Course Platform

Access to Educational Offerings is provided through Content Creator Machine (CCM).

Information necessary to create and manage your participant account may be shared with CCM solely for the purpose of delivering the Educational Offerings you purchase.

Your use of CCM may also be subject to its own terms and privacy practices.

6. Cookies

The Site may use cookies and similar technologies to:

Maintain website functionality.

Remember user preferences.

Improve your browsing experience.

Understand how visitors interact with the Site.

Most web browsers allow you to modify cookie settings or disable cookies.

Disabling cookies may affect certain features or functionality of the Site.

7. Sharing Information

We may share information with trusted third-party service providers who assist us in operating our business, including payment processing, course delivery, website hosting, and related business operations.

We may also disclose information:

To comply with applicable law.

To respond to lawful legal requests.

To protect our legal rights.

To protect the safety or security of users or others.

We do not sell or rent your personal information.

8. Data Security

We take commercially reasonable measures to help protect personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary to provide Educational Offerings, comply with legal obligations, resolve disputes, enforce our agreements, and operate our business.

10. Children's Privacy

Our Educational Offerings are intended for adults.

We do not knowingly collect personal information from children under the age of thirteen (13).

If we learn that personal information has been collected from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

11. Your Choices

You may:

Request access to personal information we maintain about you.

Request correction of inaccurate information.

Request deletion of personal information when appropriate under applicable law.

Contact us with questions regarding your information.

Certain information may be retained where required by law or necessary to complete contractual obligations.

12. Third-Party Links

The Site may contain links to third-party websites.

We are not responsible for the privacy practices or content of those third-party websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective upon posting to the Site with an updated Effective Date.

Your continued use of the Site or Educational Offerings following the posting of changes constitutes acceptance of the updated Privacy Policy.

Contact

If you have questions regarding this Privacy Policy, please contact:

Williams Counseling & Consulting, LLC, d/b/a Healing with Shaina

Email: [email protected]